Clik here to view.
Clik here to view.
Leveraging Social Media to Showcase Your Expertise [Infographic]
Click to enlarge Source: Zintro.com
View ArticleClik here to view.
Achieving tribal leadership in 5 easy steps
Before we delve into the core of this blog, let me take a moment and spread some light on tribe leadership and what it means. Every organization is made up of tribes, groups of 20 to 150 people who are...
View ArticleClik here to view.
7 Deadly Sins of Total Customer Experience [video]
Total customer experience is achieved by forming a firm 360 degree grip around customer experience. This requires firm commitment and discipline by participating stakeholders. It should include all the...
View ArticleClik here to view.
7 Lessons From Apple To Small Business
Yes, I am writing yet another blog on apple. But this time, it is addressing what small businesses could learn from it. Apple product keynotes presents ever increasing passion from audience and media...
View ArticleClik here to view.
25 Cartoons To Give Current Big Data Hype A Perspective
Have you heard about “Big-Data”? It is an important word now-a-days and is driving enterprise world. Big-data is the new black in enterprises today. Companies are investing huge resources in big-data...
View ArticleClik here to view.
Black Friday is Becoming Irrelevant, How Retailers Should Survive
Firstly, wish you all a very Happy Thanksgiving and a Happy New Year! It is that time of the year again, when after an awesome Turkey dinner, we search for mouth-watering deals and get in lines early...
View ArticleClik here to view.
Mobile Strategy For Brick-Mortar Stores And How Retailers Are Doing It All Wrong
No, we are not talking about mobile strategy for retailers but a sub-part of it, that is – Mobile strategy for brick-mortar stores. Yes, it is different from the overall mobile strategy for the...
View ArticleHappy Holidays! Top 10 blogs from 2012
Happy Holidays! 2012 was an year with lots of ups and some downs. 2012 has not stopped us from moving but shown optimism. 2012 was the year when I started blogging. You all were very supportive and...
View ArticleClik here to view.
How to Use Social Media to Find Customers (Infographic)
How to Use Social Media to Find Customers (Infographic) Everyone talks about how important it is to be on Social Media. But how do you use it to gather more customers? Well, Kathleen Davis has shared...
View ArticleClik here to view.
The Future of Big Data [Infographics]
Every decade brings with it a trend and / or phenomenon that sweeps the entire commercial landscape and has huge impact on life. Big-data is going to be the one for this decade. Having been present in...
View ArticleClik here to view.
25 quotes for anyone seeking customer service excellence
25 quotes for anyone seeking customer service excellence Increasingly, the CEO’s of all the progressive organizations are focusing on customer experience as a competitive business differentiator. If...
View ArticleClik here to view.
CustomerExperienceRockstar : How a single employee will make all the...
It start from a rejection theory and end up as an amazing #CustomerExperience Rockstar discovery. The Austin-based entrepreneur Jia Jiang is on his week into a challenge. Challenge is called 100 Days...
View ArticleClik here to view.
When will internet see Zetabyte Era? [Infographic]
It is not a surprise to think how fast data is growing now a days. Every moment world is seeing the kind of data it has not seen before. So, ever wonder when will the internet breaks the barrier of...
View ArticleClik here to view.
Delivering WOW experience, a lesson to learn from Kulula Air [video]
Delivering WOW flying experience, a lesson to learn from Kulula Airlines A good customer experience is something that delivers a WOW experience that customer could take with them and spread to others....
View ArticleClik here to view.
Lessons Big Data Projects Could Learn From Startups
Lessons Big Data Projects Could Use From Startups Being associated with a big data startup, I have started to think about some common success patterns between big-data methodologies and startup...
View ArticleClik here to view.
Customer Churn or Retention? A Must Watch Customer Experience Tutorial
Care about Churn or Retention. Here is a brilliant watch for you. Customer retention and reduced churn is in high charts for most of businesses. So, how can companies work through their customer...
View ArticleClik here to view.
How to Use Social Media to Find Customers (Infographic)
How to Use Social Media to Find Customers (Infographic) Everyone talks about how important it is to be on Social Media. But how do you use it to gather more customers? Well, Kathleen Davis has shared...
View ArticleClik here to view.
10 Things Your Customers WISH You Knew About Them [Infographic]
10 Things Your Customers WISH You Knew About Them Understanding your customers is an integral part of any successful business. It is instrumental in building a loyal customer base. Here is an...
View Article
